Terms & Conditions

Our Policies

Welcome to Elite Digitizing Hub. These Terms and Conditions govern your use of our website (https://elitedigitizinghub.com/) and the services we offer, including embroidery digitizing, vector conversion, and custom patch creation. By accessing our website or utilizing our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Best Book Writers, you may receive messages related to the following:

Example: “Hello, this is a friendly reminder of your scheduled call with Adam Smith for patches services on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Best Book Writers at any time.”

3- Message Frequency:

Example: “Hello, this is a friendly reminder of yMessage frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].

Example: “Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.”our scheduled call with Adam Smith for patches services on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Best Book Writers at any time.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Best Book Writers in the following ways

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Elite Digitizing Hub.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

1. Services Offered

Elite Digitizing Hub offers a range of specialized digital services for individuals, businesses, and organizations, including:

We reserve the right to update, enhance, suspend, or discontinue any service at our sole discretion. Updates to services will be posted on our website and take effect immediately unless stated otherwise.

2. Order Placement and Acceptance

When you place an order through our website, you agree to provide accurate, complete, and updated information. Your order constitutes a request for services, which we may accept or decline at our discretion. Once we accept your order, you will receive a confirmation email, and the order will be processed accordingly.
Elite Digitizing Hub reserves the right to cancel or refuse any order if fraudulent, incomplete, or in violation of these terms.

3. Pricing and Payments

All pricing for our services is listed clearly on the website or will be quoted before service confirmation. Prices may vary depending on design complexity, turnaround time, and customization requirements.
Accepted payment methods include:

Full payment is required upfront before we begin any work. All transactions are encrypted and secure.

4. Turnaround Time

We strive to meet your deadlines. Our estimated delivery times are:

We do our best to deliver on time, but delays may occur due to technical issues, client response delays, or force majeure events. We will notify you immediately in case of unforeseen delays.

5. File Formats and Delivery

We deliver digitized embroidery files in multiple formats compatible with a wide range of embroidery machines, including but not limited to: DST, PES, JEF, EXP, and VP3.
Vector files are provided in standard formats such as AI, EPS, SVG, and PDF. If you need a specific format, please indicate this at the time of order.
Completed files will be sent via email or a download link provided through our platform.

6. Design Approvals and Revisions

We provide a preview of the design for your approval before final delivery. Clients are responsible for reviewing all elements, including colors, fonts, and layout.

We aim to ensure customer satisfaction with our embroidery digitizing and vector art services through quality checks and detailed reviews.

7. Refund Policy

Due to the custom nature of our services, we offer limited refunds. Refunds are considered only under the following circumstances:

No refund is offered once the final files are delivered and approved by the client. Partial refunds may be provided in certain cases, solely at the discretion of Elite Digitizing Hub.

8. Customer Responsibilities

When using our services, you agree to:

Clients are responsible for ensuring they have the legal rights to use any logos, trademarks, or designs submitted. Elite Digitizing Hub disclaims any responsibility for legal issues arising from unauthorized content.

9. Intellectual Property Rights

All client-supplied materials remain the intellectual property of the client. Elite Digitizing Hub does not claim ownership over the submitted content.
However, we retain the right to display completed, non-branded work samples (without revealing personal or confidential client information) in our portfolio unless the client explicitly requests otherwise in writing.
Any designs created exclusively by Elite Digitizing Hub (not derived from client content) are our proprietary property and may not be copied or reused without written permission.

10. Limitation of Liability

Elite Digitizing Hub shall not be held liable for any direct or indirect damages, including but not limited to:

Our maximum liability under any circumstance is limited to the amount paid for the services in question.

11. Privacy Policy

We are committed to protecting your privacy. We only collect personal data necessary to process your order, communicate with you, and improve our services.
We do not sell, rent, or share your information with third parties without your consent, except as required by law. For more details, please refer to our Privacy Policy page.

12. Third-Party Links and Resources

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of these websites. Visiting third-party websites is at your own risk.

13. Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website with the updated effective date. Continued use of our services after modifications constitutes acceptance of the revised terms. We encourage you to review these terms regularly.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, USA. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Travis County, Texas.

15. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of our service, please contact us:

By using our website and purchasing our services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. Thank you for choosing Elite Digitizing Hub as your trusted embroidery digitizing and vector conversion partner.

Our Policies